Shipping & Handling

Shipping & Handling

When can I expect my order to ship?

We expect orders to ship within 2-6 business days given current policies and procedures to protect the health and safety of our fulfillment team. Once each package is out the door, you’ll automatically receive tracking information so you can keep an eye out for it. Once in transit, packages take 2-7 business days to arrive. If you live in a very far away place it may take longer and we will contact you for approval prior to shipping. We do not have control over carrier service disruptions or delays once shipped.

Plants and botanicals that are part of the same order may ship separately from different locations, so your order could arrive in multiple packages on slightly different timelines. You'll receive order tracking information for each item once shipped.

Our full Shipping Policy is found in the footer of each page.

Will there be dirt everywhere?

Well, let's be honest. You ordered plants and they are planted in dirt not concrete! Despite our best efforts and our amazing packaging some dirt may come loose from the pot. Sometimes rough handling by the carrier can dislodge dirt from the pot that may not otherwise happen if it was carried from me to you. Boxes fall in the trucks and dirt becomes loose. Please understand that this may occur, despite our great efforts to minimize it from happening. Ah....what's a little dirt nature lover?